Home>Delivery information

1 Hour Delivery Service Available At Kiddies Kingdom!*

Kiddies Kingdom's exclusive TIMED delivery service that provides customers
with a precise one hour delivery window in which their goods will arrive.
The new and exciting delivery method means an end to the "sorry I missed you calls" or even having to take a full day off work to wait for a parcel that might never arrive.
You are in control of the service so if you are not at home and therefore won't be in to sign for the package, simply text back and arrange for your goods to be delivered on a more convenient date.
How it works
On the day of delivery you receive an email & text message which announces a one hour delivery slot, if you are unavailable simply choose a different date and have your order re-arranged.
  • Same Day Dispatch (Order before 3pm)
  • FREE Delivery (on orders over £50)
  • NEXT DAY Express Delivery Service (in Most Areas)
  • 1 HOUR Delivery Timeslot
  • SMS Text Notification, on Morning of Delivery
  • Re-Arrange by SMS Facility
*All the above services are subject to conditions. Providing the order leaves from the Kiddies Kingdom Warehouse (Excludes Direct Orders). All Items are in stock

Q. Delivery Areas & Charges?

Option
 Cost Delivery Time Notes Postcodes
UK Mainland  FREE if Order is over £50. Under £50 Delivery Charge is £5.95 Next Day Express -  
20 Saturday Delivery If Ordered on Friday by 12pm  
Scottish Highlands 19.95 Next Day Express or - AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30, PH31-41, PH49-50
2 Days
Scottish Islands 19.95 2 Days - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Northern Ireland 24.95 2 Days -  
Southern Ireland 24.95 2 Days -  
Scilly Islands 21.95 2 Days - TR21, TR22, TR23, TR24, TR25
Channel Islands   21.95 2 Days - GY, JE
Isle of Man 21.95 Next Day Express - IM
Isle of White 21.95 2 Days - PO30-41


Q. Do we deliver to your address?

We deliver to ALL postal areas in the UK; England, Wales, Scotland and Northern Ireland. Please find a list of All Locations we ship to:

 

  • UK Mainland 
  • Scottish Highlands 
  • Scottish Islands
  • Scilly Islands 
  • Channel Islands 
  • Isle of Man 
  • Isle of White 
  • Northern Ireland 
  • Southern Ireland 


For security reasons we cannot deliver to a BFPO address. We also reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address or PO Box. If this affects an order you place, we will notify you as soon as possible.



Q. Delivery Status Explanation

NEXT-DAY Delivery - These are items which are generally IN STOCK, and held in our warehouse. If the Order is received before 2pm, the order will be dispatched the same day for a Next Day Express Delivery with Interlink Express.

5-10 Days Delivery - These products are usually IN and OUT of stock, they have usually been reserved in our suppliers warehouse. As soon as your order comes through, a request is made for the order to come to us. Once the Order has arrived it will be dispatched to you on a NEXT Day service. Dependant on the brand the lead time could vary from 3, 5 , 7, or 10 Days.

Direct Delivery - These Items are dispatched directly from the manufacturer, Couriers policies may vary. Please see delivery disclaimer on the product page which will outline the delivery procedure and timescale for each individual direct delivery Item.

Pre Order - Item is available to purchase from kiddies kingdom and will be dispatched at a later date. Stock has been reserved, purchase order has been made. The item is due in stock when stated in delivery disclaimer and will be dispatched then. Please note this date is a guide based on information and delivery indications given by the manufacturer.



Q. How much does it cost for delivery under £50?

As you know all orders are dispatched for a Next day delivery FREE OF CHARGE over £50. If you would like to place an order under £50 there will be a charge of £5.95 that will automatically be added at the checkout. Please note: FREE Delivery only applies for destinations within the UK Mainland.



Q. Do you ship internationally?

Unfortunately we do not ship outside the UK. If you are wanting to purchase goods from our website, we recommend you have them shipped to a Friend or Relatives address within the UK, and make arrangements from there.



Q. Only part of my order has arrived

If you have not received the entire order as expected, then please contact our customer services on 01924 439049 or send us an email via the contact us page.



Q. Are our orders insured?

All orders placed at Kiddies Kingdom are fully insured incase they are lost or damaged in transit.



Q. Different packaging maybe used

We may use recycled/replacement packaging if the original box has been damaged or for goods received from the manufacturer with multiple pieces in a single carton. Therefore contents may difffer to the description shown on the carton. Please check inside for goods ordered. Should the parcel be refused without checking, a £15.00 returns charge will be applicable.



Q. Packaging Looks Damaged On Arrival, What should i do?

PLEASE DO NOT REFUSE THE PARCEL On Delivery, even if the packaging seems damaged, please inspect the contents of the parcel.

If the contents ARE Damaged, then please report this to our customer services on 01924 439049 or send us an email via the contact us page.

Collection charges will apply if delivery is refused unless the product (not the packaging) is faulty/damaged (following verification at the service centre).





Visit Our 5000 Sq Ft
Town Centre Showroom Today!
SSL